PC for business: Speech analytics: Why it isn't music to your competitors' ears

Monday 11 January 2016

Speech analytics: Why it isn't music to your competitors' ears

If your organization overlooks verbal communication as an analytics source, it's missing an opportunity for a competitive advantage.

Resource of the day

Time to Fabricate a Term for Prefabricated Modular Data Centers?

This paper proposes standard terminology for categorizing the types of prefabricated modular data centers, defines and compares their key attributes, and provides a framework for choosing the best approach(es) based on business requirements.

Additional TechRepublic resources

Self-driving cars won the week at CES 2016, with AI and big data the unsung heroes

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How analytics fits into retail's quest for omnipresence

Hackers' modus operandi: 5 insights that may help identify emerging threats

Featured multimedia

CES 2016 wearables roundup: Smartwatches, activity trackers, clothing and more

Today's recommended downloads

Standardization and Modularity in Data Center Physical Infrastructure

(APC by Schneider Electric)

Bandwidth issues? Nobody has time for that

(SolarWinds)

Why is the App Slow? Find out with SolarWinds Server & Application Monitor

(SolarWinds)

IBM FlashSystem® V9000: Dimesons of Value

(IBM Power Systems)

Wainhouse Research: Understanding the Huddle Room

(Polycom, Inc.)

A Special Feature from TechRepublic and ZDNet

Enterprise apps: The next generation

Enterprise applications power the heart of business productivity, but they are traditionally difficult to implement, upgrade, and innovate. We look at how the next generation of enterprise apps could change the game.